Frequently asked questions
Short, honest answers to what we get asked most: how bring-your-own-key works, how to open accounts and create API keys at OpenRouter and Google AI Studio, what MovoCompose costs, and what happens to your data.
Draft. Placeholder content, not legal advice. This page will be reviewed before public launch.
Getting started
What is MovoCompose?
MovoCompose is a privacy-first AI creative suite for mobile. You generate and edit video, images and audio with AI models that run on your own provider accounts, and as much of the work as possible stays on your device. MovoCompose provides the experience, the tools and the platform; you provide the AI capacity.
What can I create with MovoCompose?
The generation studios: video, image, voice (transcription and speech generation) and music. Alongside them: a social composer for platform-tailored posts and Cortex, an AI assistant that plans multi-step creative work.
Everything you save lands in one library. Built-in editors — a video editor and a photo editor — let you finish your work without leaving the app, and the video editor exports through your device's own hardware encoder.
Do I need my own AI provider account?
Yes — by default MovoCompose is a bring-your-own-key (BYOK) app. You open an account with an AI provider such as OpenRouter or Google AI Studio, create an API key, and paste it into the app once. Generation then runs on your account, at your provider's rates, and the platform fee stays lean because we are not reselling AI compute.
Optionally — as an add-on we are rolling out — you can buy credit packages to run generation on MovoCompose's own provider key instead. That is an alternative to BYOK, never a replacement. See What are credit packages? below.
Bring your own key (BYOK)
What does “bring your own key” mean in practice?
When you generate, the request travels from your device straight to the provider you chose, authenticated with your key, under that provider's terms. Movofo Software is not in the middle of that path and never bills you for AI usage: your provider does, at their prices, on your account. We never see your prompts in transit and do not train on your work.
How do I add my provider key in the app?
Open Account → AI provider keys and add a key:
- Add key lists the providers this build supports — pick one, paste the key, save. The app gives immediate feedback if the key looks malformed.
- Per-module defaults let video, image and voice each open with your preferred provider pre-selected.
- You can replace or remove any key at any time — useful when rotating keys or when a provider changes.
Where is my key stored — and is it safe?
Keys live in your device's secure storage (iOS Keychain / Android Keystore-backed). They are never uploaded to our servers. If you enable the optional encrypted backup, the key is encrypted on your device first and only ciphertext is stored — which we cannot read.
If you ever suspect a key has been exposed, rotate it at your provider immediately and remove the old key in the app.
Which AI providers does MovoCompose support?
The curated list, with the capabilities each provider is used for:
| Provider | Capabilities |
|---|---|
| OpenRouter | video, image, voice, text, transcribe, music |
| Google AI Studio | video, image, voice, text, transcribe, music |
| Qwen Cloud | video, image, voice, text, transcribe |
| MiniMax | video, image, voice, text |
| BytePlus | video, image, voice |
The list is curated for reliability and grows over time. Each provider's model list is read from that provider at runtime, so a model they release after this build appears in the app without an update. The in-app list under Account → AI provider keys is always the source of truth for what this build supports.
Setting up OpenRouter and Google AI Studio
How do I create an OpenRouter account and API key?
OpenRouter is a single gateway to models from many different labs — one account and one key can reach all of them, which makes it the easiest place to start.
- Go to openrouter.ai and create an account (Google, GitHub or email).
- Signed in, open the Keys page (also reachable as “Keys” in the account menu).
- Choose Create key, give it a name like “MovoCompose”, and optionally set a credit limit to cap what the key can spend.
- Copy the key. Treat it like a password: it identifies you and is billed to your account.
- Fund the account: OpenRouter is prepaid — most models bill per use from your credit balance, and a few models are free with rate limits. Add a small amount to start from the Credits page in the dashboard.
- In MovoCompose, open Account → AI provider keys → Add key, choose OpenRouter, paste the key and save.
OpenRouter's dashboard shows per-request spend, so it doubles as your usage meter for every model you use through it.
How do I create a Google AI Studio account and API key?
Google AI Studio is Google's console for the Gemini, Imagen and Veo models. You use it with your normal Google account.
- Go to aistudio.google.com and sign in with your Google account. Accept the terms the first time.
- Open the API keys page (“Get API key” in the studio's menu).
- Choose Create API key and pick a Google Cloud project — an existing one, or let AI Studio create a new one for you.
- Copy the key. New Google Cloud projects must accept the Gemini API terms once before the key works — AI Studio walks you through it.
- In MovoCompose, open Account → AI provider keys → Add key, choose Google AI Studio, paste the key and save.
Google's free tier covers many Gemini models with rate limits, so you can start at no cost. Some models — and higher quotas — require a billing-enabled Google Cloud project; check Google's current pricing and limits, which are set and changed by Google, not by us.
What about the other providers — Qwen Cloud, MiniMax and the rest?
The pattern is always the same: create an account with the provider, open their dashboard's API keys section, create a key and paste it into MovoCompose. Once a key is saved the app asks that provider which models the key can reach and shows them straight away — use the refresh button next to the provider name to re-read the list at any time.
- Qwen Cloud — alibabacloud.com, after enabling the Model Studio service.
- MiniMax — minimax.ai, under the account's API key management.
- BytePlus — ai.byteplus.com.
Whichever provider you use, the key is stored on your device and the provider's own console is where you track spend, limits and model availability.
Billing and subscription
What does MovoCompose cost?
One lean monthly platform plan — US$7 per month at the time of writing. The app's subscription screen always shows the current price for your store account and country. There is a 14-day free trial that starts automatically when you create your account — no card required — and no permanent free tier.
Two separate costs are worth keeping apart:
- The platform fee — paid to Movofo Software through the store (Google Play now; the App Store at launch). It covers the app, not AI usage.
- Your provider usage — billed by your AI provider on your own account, at their rates. We neither set nor mark up those prices.
How do I cancel — and can I get a refund?
Cancel in the store, not in the app: open your subscriptions in Google Play (or the App Store) and cancel MovoCompose there. Your access continues until the end of the period you have already paid for, and the subscription stops renewing.
Refunds for the platform fee are handled by the store under their policies — request them through the store. We do not process card payments and cannot issue store refunds directly. AI usage is billed by your provider; anything you have already generated through your own key is between you and them.
What are credit packages?
An optional add-on, rolling out alongside BYOK. Instead of connecting your own key, you can buy a fixed credit package and run generation on MovoCompose's platform provider key:
- Credit is metered at your provider's actual cost — each run places a small pre-flight hold, then settles to the real price. A run never starts on an insufficient balance, and a balance can never go negative.
- Each package's credit expires 90 days after purchase, and unused credit is not refunded or rolled over. Packages are final sale.
- Credit is spendable across the generation modules, on the models we make available for platform-routed generation, and requires an active subscription.
- Each account has a daily platform-spend ceiling. Reaching it does not charge you anything — the run just does not start, and you can switch that studio (or Cortex) back to your own key.
Your data on this route: because the request runs on our provider key, your prompt and any attachments you send (images, audio) — plus the memory context Cortex recalls for the turn — pass through our server on their way to the provider. That is the one place where MovoCompose is in the middle of generation; with your own key, requests go from your device straight to the provider and never touch us. We do not store your prompts or media on the server as part of a platform-routed run.
When credit packages are available in the app, the paywall shows the current packages and how much credit each grants. BYOK remains the heart of the platform — this grows alongside it, never instead of it.
Your data and your device
Where are my creations stored — and do they sync?
Generated media lives on your device. There is no central copy of your videos, images and audio on our servers, and library sync across devices is a future goal, not a shipped feature.
That also means backups are your responsibility: a lost, broken or reset device takes your library with it. Back up your device routinely, and use Settings → Export my data for the account-level data our backend holds. Your key backup can be restored through the encrypted key backup when you set up a new device.
How do I delete my account and my data?
In the app, Settings → Delete account starts a 30-day grace period instead of deleting anything on the spot. Your account stays usable during those 30 days, and you can reverse the decision with Keep my account — or erase everything immediately with Delete now. If you do nothing, the account and everything our backend holds (including any encrypted key backup) is erased automatically once the 30 days are up.
The app also removes what it stored on your device: generated media, video-editor and photo-editor projects, and your saved API keys. Files you already exported or downloaded to another app or folder stay where they are — we cannot reach them. Cortex memory can also be wiped separately and at any time via Account → Reset Cortex memory. Full detail lives in the Privacy Policy.
Still stuck?
A human replies.
If your question isn't answered here, email support@movofo.com — describe what you were doing, which provider you use, and what happened. If it's about a specific generation, the provider's error message (shown in the app) helps us help you faster.